Hospitality Insurance
Specialist hospitality insurance for restaurants, cafes, hotels, bars and accommodation providers across Australia. Protect your venue, staff and customers — get a quote today.
Why choose hospitality insurance with us?
Running a hospitality business means managing people, property and public risk simultaneously. Journey Insure arranges specialist hospitality insurance so you can focus on delivering great experiences — knowing you’re protected when things go wrong.
Venue & Property Damage Cover
Covers fire, storm, flood, vandalism and other damage to your venue — including the building structure, commercial kitchen equipment, furniture, fixtures and fittings. Get back to serving customers without prolonged downtime.
Business Interruption & Revenue Protection
When a fire, flood or equipment failure forces you to close, business interruption cover replaces lost revenue and covers fixed overheads — so your bills are paid and your staff are kept on while you rebuild and reopen.
Public & Employer Liability Protection
A guest slips, a staff member is injured, or a customer alleges food poisoning. Our public and employer liability cover protects your business from costly legal claims and compensation payouts — giving you complete liability security across your venue.
Get a quickquote today!
We have a dedicated insurance team based in Australia and ready to support you. Speak to the team today by calling 0493 255 019 between 9am–5pm (AEST) weekdays.
Frequently asked questions
A comprehensive hospitality insurance policy covers property damage (building, contents and equipment), theft, public liability, employer’s liability, business interruption, machinery breakdown, glass breakage and more. As your broker, Journey Insure tailors the cover to your specific venue type — whether you run a restaurant, hotel, bar, cafe or event space.
Yes. Commercial kitchen equipment, refrigeration units, POS systems, furniture, bar stock and consumable inventory can all be included in your policy. We’ll help you assess the right sum insured to ensure you’re not underinsured when you need to make a claim.
If a customer or visitor is injured at your venue — whether from a slip, fall or other incident — your public liability cover kicks in to pay for legal defence costs, compensation claims and medical expenses. Without this cover, a single claim can run into the hundreds of thousands of dollars. Journey Insure ensures your limits are appropriate for the scale of your venue.
Managing your insurance policy
We believe managing your insurance should be simple and stress-free.
Updating your details
Need to update your information? It’s quick and easy. Just let us know what’s changed, and we’ll take care of the rest.
Adjusting your coverage
Life changes, and so do your insurance needs. Whether you need more coverage or want to make adjustments, we’re here to help you find the right fit.
Making a claim
If you need to make a claim, we’ve got you covered. Contact us, and our friendly team will guide you through the process to ensure a smooth experience.